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  1. #1
    Administrator rady's Avatar
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    Announcement KO recent downtimes

    What happened:
    Last week, just three days before the lottery, the disk space of our VPS server went to 100% over night causing the website to fail to load. Unfortunatelly i only saw the warning email 2 days later (had a busy weekend) and by the time i managed to get help from the hosting company, KO was already down for three days.
    The problem was fixed and everything seemed to be back to normal until yesterday when again, both the disk space and the cpu went at 100% causing another crash which lasted ~12 hours before getting fixed.
    Apparently these crashes were fueled by the old PHP (the programming language our website and our forums are built with) version but i upgraded it meanwhile to a more stable version.

    Unfortunatelly, the forum software doesn't support the latest php versions (7.2 an 7.3) so i had to stick to 7.1 (which is still better and much faster than what we've previously had - 5.6).

    Even with 7.1, there were still some incompatibilities with the forums so i've upgraded the software to the latest stable version i have licence for (4.2.5), i disabled some plugins and now, hopefully, everything should be nice and smooth again.


    What does this mean:
    The speed should have visibly increased by now in both the homepage and the forums. (7.1 is twice as fast as 5.6)
    Normally we should not experience any more crashes.
    There might still be small errors and bugs, if you see anything that doesn't look right please report it here.
    I'm thinking about getting a licence for vBulletin 5 or even switch to ZenForo (a beautifull forum software) because else we will not be able to upgrade to newer and faster php versions but this is on the long run.


    Bottom line:
    Sorry for the recent downtimes, i really hope we're not gonna go through anything like this ever again, it was a pain figuring out what went wrong and have everything fixed.

  2. #2
    12th man
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    Quote Originally Posted by rady View Post
    What happened:
    Last week, just three days before the lottery, the disk space of our VPS server went to 100% over night causing the website to fail to load. Unfortunatelly i only saw the warning email 2 days later (had a busy weekend) and by the time i managed to get help from the hosting company, KO was already down for three days.
    The problem was fixed and everything seemed to be back to normal until yesterday when again, both the disk space and the cpu went at 100% causing another crash which lasted ~12 hours before getting fixed.
    Apparently these crashes were fueled by the old PHP (the programming language our website and our forums are built with) version but i upgraded it meanwhile to a more stable version.

    Unfortunatelly, the forum software doesn't support the latest php versions (7.2 an 7.3) so i had to stick to 7.1 (which is still better and much faster than what we've previously had - 5.6).

    Even with 7.1, there were still some incompatibilities with the forums so i've upgraded the software to the latest stable version i have licence for (4.2.5), i disabled some plugins and now, hopefully, everything should be nice and smooth again.


    What does this mean:
    The speed should have visibly increased by now in both the homepage and the forums. (7.1 is twice as fast as 5.6)
    Normally we should not experience any more crashes.
    There might still be small errors and bugs, if you see anything that doesn't look right please report it here.
    I'm thinking about getting a licence for vBulletin 5 or even switch to ZenForo (a beautifull forum software) because else we will not be able to upgrade to newer and faster php versions but this is on the long run.


    Bottom line:
    Sorry for the recent downtimes, i really hope we're not gonna go through anything like this ever again, it was a pain figuring out what went wrong and have everything fixed.
    Rady - Appreciate all your efforts. Jumping to a new platform sounds exciting, Would you know what platform Clutch Fans is on? It's a nice multimedia interface but probably pretty expensive.

  3. #3
    Administrator rady's Avatar
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    ClutchFans runs on XenForo, it's a platform made by the team that built this very software after they parted ways with vBulletin. It's a fantastic board with lots of cool features, very easy to customize and less expensive.

  4. #4
    Veteran mafra's Avatar
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    Thanks for the work you do. I appreciate it.

  5. #5
    12th man
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    Wsup Rady .... Thanks for all the effort of fixing KO Forum .. Especially on the Lottery night.
    The night the GS Warriors won the 4th game of the Blazers series, I was able to log-on, but not able to post anything in the Playoff-Thread, or view any other threads. I been having problems logging-on and logging-off. Today, I had to log-on twice

  6. #6
    12th man
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    Quote Originally Posted by Kiyaman View Post
    Wsup Rady .... Thanks for all the effort of fixing KO Forum .. Especially on the Lottery night.
    The night the GS Warriors won the 4th game of the Blazers series, I was able to log-on, but not able to post anything in the Playoff-Thread, or view any other threads. I been having problems logging-on and logging-off. Today, I had to log-on twice
    Rady, same here with the logon problem that Kiya had. Thought it was on my end but like KIYA I was having problems. I usually don't have to login but had to and despite checking remember me, it logged me in but immediately logged me off. Seems intermittent because it's working now but maybe a problem is still lurking on KOL.

  7. #7
    Administrator rady's Avatar
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    yeah, i also noticed that, try to refresh the page after you logged in, something in the caching system doesn't work well but i'll try to fix it this week

    Later edit:
    please play with the login/logout again, it should be fixed. If it's still happening try clearing your browser's cache (CTRL+SHIFT+DEL) and that should do it

  8. #8
    12th man
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    Quote Originally Posted by rady View Post
    yeah, i also noticed that, try to refresh the page after you logged in, something in the caching system doesn't work well but i'll try to fix it this week

    Later edit:
    please play with the login/logout again, it should be fixed. If it's still happening try clearing your browser's cache (CTRL+SHIFT+DEL) and that should do it
    Yep that did it .. Good job Rady !!!

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